
State Farm® Insurance Agent Severn Thomas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Katze
June 2, 2025
"Ive been with the team for over five years, but when Sheri arrived, an atmosphere of empathy, clear effective communication, and professionalism made my experiences brighter and happier. State Farm has also been my personal choice for a decade when it comes to my coverage. If you're a customer here, cheers on yah for treating good people with decency and respect."
"It's so nice to hear from you, Jonathan! I'm very happy to hear that we have been helpful and supportive when you need us most. We're also grateful to have such great clients like you! I hope your knee heals quickly...I know the process as I have been through it myself. Patience will prevail. Let us know if we can help in any way."
Janet B
May 28, 2025
"Sheri and Severn provide excellent service. They respond quickly to inquiries and use their considerable expertise to help with our insurance needs. I highly recommend Sheri and Severn!"
"Thank you, Janet, for sharing your experience with our team. It's wonderful to hear that their quick responses and expertise have been so helpful in meeting your insurance needs. Your recommendation means a lot to us, and we're grateful for your support."
Kayla Weaver
May 28, 2025
"Sheri Swan and Isaiah are both amazing! I purchased a new car and while setting up auto insurance the call dropped. Sheri was able to do everything for me and emailed me the insurance card while I lost service."
"Thank you, Kayla, for sharing your experience. It's wonderful to hear that Sheri and Isaiah were able to assist you so effectively, even when the call dropped. We're glad Sheri could ensure you received your insurance card promptly. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Robin Galloway
May 16, 2025
"We've had farm, home and vehicle coverage through Severn Thomas-State Farm for many years. Their crew has always done an excellent job in keeping our needs met, and working through challenges. We recently added something new and Sheri Swain competently got things done quickly."
"Thank you, Robin, for sharing your experience with us. It's wonderful to hear that our team has consistently met your needs over the years. We're glad Sheri was able to assist you efficiently with your recent addition. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
James
May 14, 2025
"When I'm stuck on completing something that State Farm headquarters asks of me, I've gone for help to the Severn Thomas Agency in Philomath (two miles from my home). Yesterday Sheri Swain helped resolve my impasse with reporting my car's mileage for the Safe Driver discount program via a cyber process beyond my skill set. As she is new to the office, she had not dealt with this requirement before. I was pleased that within a few minutes she resolved the issue. I thanked her for her gracious and skillful handling of this matter and went my way home feeling grateful for the resolution."
"Thank you, James, for sharing your experience with our agency! It's great to hear that Sheri was able to assist you effectively with the Safe Driver discount program. We're glad she could resolve the issue quickly and appreciate your kind words about her service. Your feedback is valuable to us, and we're pleased to know you left feeling satisfied and grateful!"
Katherine Sagehorn
May 9, 2025
"Severn and Connan and everyone in this office has been my solid ROCK in all the storms I have navigated in these a last 5 years...I LOVE them!"
"Thank you, Katherine, for sharing such a heartfelt review. It's wonderful to hear that Severn, Connan, and the entire team have been able to support you through the years. Your trust and appreciation mean a lot to us, and we're grateful to have been a part of your journey."
Darrick Earegood
April 9, 2025
"What a great team! If you are looking for Life insurance, auto insurance or home insurance this is the place to call!"
"Thank you for sharing your positive experience with our team! We're glad to hear that you found our services helpful for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
Barbara Phillips
March 7, 2025
"Isaiah has been helping us through several issues in tha last few months. It has been my pleasure to work with him. I thought Cat would be hard to replace, when she retired. Mr. Severn my hat is off to you. You did it. Thanks, Jay and Barb Phillips."
"Thank you, Jay and Barb, for your kind words and for taking the time to share your experience. It's wonderful to hear that Isaiah has been able to assist you effectively with your needs. We understand how important it is to have someone you can rely on, especially after Cat's retirement. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
William Harley
February 27, 2025
"Isaiah was a terrific help in getting me an auto quote quickly and ensuring I understood each aspect of the coverage and policy. He made a typically painful experience very easy!"
"Thank you, William, for sharing your experience with us. It's wonderful to hear that Isaiah was able to assist you efficiently and make the process smooth. We strive to provide clear and helpful service, and it's great to know Isaiah delivered on that promise. Your feedback is greatly appreciated."
Rebecca Rizzo
February 17, 2025
"Isaiah was very friendly and easy to work with. I enjoyed working with him. :)"
"Thank you, Rebecca, for sharing your experience with Isaiah. It's wonderful to hear that you found him friendly and easy to work with. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Pat Becker
February 4, 2025
"I m so proud to be a State Farm customer. It's comforting to know that I have people like Isaiah Lawson working hard to help me do online services easier and effectively. Great job Isaiah !!! Thank you 😊 for your patience and support. Have an awesome day."
"Thank you for trusting us with your insurance. We look forward to a great relationship!"
Heather Norlander
January 31, 2025
"Isaiah was very responsive and thoroughly answered all of my questions! A very pleasant experience!"
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Isaiah! Isaiah always goes the extra mile to provide you with the customer care that you deserve, Heather! It is our pleasure to be able to assist you with any of your insurance questions or needs, Heather!"
Kishor Kumar Reddy
January 31, 2025
"This insurance farm is one of the best. Their customer interaction is so smooth. Very grateful to Isaiah Lawson for his timely help."
"Thank you for the wonderful 5 star review! We strive to go the extra mile to provide you with the customer service that you deserve and it is always our pleasure to be able to assist you with any of your insurance needs!"
Tonya Allen
January 24, 2025
"State Farm Severn Thomas crew are very nice, always there to help in your questions and answers. They follow up on anything. Call you back in a quick time. And easy to talk to. Thank you Tonya Sllen"
"Thank you, Tonya for your wonderful review and for giving us a 5-star rating! We're thrilled to hear that you find our team at Severn Thomas - State Farm Insurance Agent helpful and easy to talk to. It's our goal to provide prompt and friendly service, and we're glad to know we're meeting your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!"
L Reed
January 17, 2025
"Great experience working with Isaiah. Very helpful and knowledgeable, helped me get a lower rate than my previous provider. Great to work with if you need to switch!!"
"Thank you for sharing your positive experience with Isaiah. It's wonderful to hear that he was able to assist you in finding a lower rate and provide the support you needed during your switch. We appreciate your feedback and are glad to have you with us. If there's anything else we can do for you, please let us know."
Gabe Kilburn
January 17, 2025
"Great kind easy to talk to they do great at explaining things if you don't understand willing to help with whatever. Great experience kind people"
"Thank you, Gabe, for sharing your positive experience with us. It's wonderful to hear that our team was able to assist you effectively and make everything clear. We're committed to providing helpful and friendly service, and your feedback is greatly appreciated."
Kane Anthony Rust
January 15, 2025
"Set up my auto-insurance for the first time through this office and found Isaiah to be extremely helpful in setting up my insurance and ensuring I got the insurance that suited my situation the best."
"Thank you, Kane, for sharing your experience with us. It's wonderful to hear that Isaiah was able to assist you effectively in setting up your auto insurance. We always aim to provide personalized service that meets our clients' needs, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Ireland Streeter
January 1, 2025
"Isaiah Lawson was very helpful when I was looking for renters insurance, get gave me tons of information and was very patient!"
"Thank you, Ireland for sharing your positive experience with Isaiah! It's wonderful to hear that he provided you with all the information you needed and was patient throughout the process. "
Charlene Opheim
December 31, 2024
"Severn Thomascis a great agent. He helped me with my life insurance."
"Thank you, Charlene for the fantastic review! I am so happy that I was able to assist you with your life insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Sydney Maire
December 31, 2024
"Isaiah L has been very helpful and informative with all insurance information and answering questions I have! Very kind and helpful."
"Thank you, Sydney for sharing your positive experience with Isaiah L! It's wonderful to hear that he has been helpful and informative with your insurance needs. Your feedback is greatly appreciated and will be shared with Isaiah and the team. We're committed to providing excellent service and are thrilled to have met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Abigail Donovan
December 31, 2024
"Isaiah is very knowledgeable and helped me tons with understanding renters insurance! Very good service."
"Thank you, Abigail for sharing your experience! It's fantastic to hear that Isaiah was able to assist you with understanding renters insurance and that you received very good service. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
shuo
December 21, 2024
"Isaiah is very nice and patient. He thoroughly explained the details of the insurance options to me over the phone, ensuring I could make an informed decision that suited my needs. He even stayed late after his work hours to assist me when I was purchasing a car, which I greatly appreciated. The only drawback was that State Farm insurance couldn't take effect on the same day when I tried to purchase it through the link he provided."
"Thank you so much for sharing your experience with Isaiah! It's wonderful to hear how he went above and beyond to assist you, even staying late to ensure you had the support you needed. We appreciate your feedback regarding the timing of the insurance activation and will look into ways to improve this aspect. Your insights are invaluable to us!"
Mitch Gould
December 9, 2024
"Prompt, friendly, competant service on polices that saved us real money!"
"Thank you, Mitch! It's fantastic to hear that the service was prompt, friendly, and competent, and that the policies provided real savings. Your feedback is greatly appreciated and motivates us to keep delivering excellent service!"
Reiley Reichhuber
November 27, 2024
"Great customer service and explain things very well. They were able to give me the best rate out of all the quotes I got!"
"Thank you for sharing your experience! It's fantastic to hear that the customer service and clear explanations made a positive impact. We're delighted to have provided you with a competitive rate!"
Cody Smart
November 25, 2024
"Switching to State Farm couldn’t have gone easier. Isaiah did a great job clearly explaining how my previous coverage compared and let me decide if I wanted to switch. There was zero pressure. And I’m saving money now."
"Thank you so much for sharing your experience, Cody! It's fantastic to hear that Isaiah made the transition smooth and pressure-free for you. We're delighted that you're saving money with us!"