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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anne Fairbrother

April 23, 2024

5  out of  5 rating by Anne Fairbrother
"Severn provides friendly, personal service for all our insurance needs. I love that he does annual updates, explains all aspects of what goes into an insurance quote, and takes as much time as we need to answer our questions. State Farm provides good coverage at reasonable cost. You know you will be well cared for during an adverse event with Severn there to help you through the insurance claim process."
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Evan Finley

April 18, 2024

5  out of  5 rating by Evan Finley
"I had a great experience with Severn Thomas. I have been a Sate Farm customer for a long time, but then my former State Farm agent retired; I was transferred to Severn Thomas’s office because it is the closest one to where I live. I went in for an annual meeting to go over my policies and Severn was so helpful. He reiterated/explained the coverage of my policies and made affirmations and suggestions on aspects that seemed adequate or could be adjusted. He was kind, professional and not pushy. I left feeling I have a better understand of my coverage and a greater appreciation for my insurance policies."
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Mariah Rea

April 18, 2024

5  out of  5 rating by Mariah Rea
"Always great service"
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Luke Kilburn

April 2, 2024

5  out of  5 rating by Luke Kilburn
"Very happy with all of Isaiah's efforts in all aspects he has been very diligent helping with all my insurance needs."
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Catherine Samaniego

March 8, 2024

5  out of  5 rating by Catherine Samaniego
"Amazing agent, explains every thing until I am able to understand what policy is right for me. Very nice and super sweet and easy to talk to, I tend to get nervous about question bombing but he made me feel more than comfortable to be able to learn more about my insurance. Sad I am leaving this agency but grateful in the direction they put me."
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Robbie Eberhart-Garah

February 21, 2024

5  out of  5 rating by Robbie Eberhart-Garah
"Severn's been my agent off and on for the last six or seven years, and he's always been great to work with. When I switched over to different insurance for a while, he was very helpful and professional about letting me go my own way, and when I came back today, tail between my legs (having learned my lesson about something called Lemonade?), he was just as helpful and friendly getting me signed back up. Things couldn't have been easier, clearer, or quicker, he didn't try to upsell me on anything, and my car insurance wound up being about 30% lower than I expected it to be."
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Carli Wymore

February 18, 2024

5  out of  5 rating by Carli Wymore
"I spoke primarily with Isaiah at Severn Thomas and was impressed by his professionalism, helpfulness, and patience. He assisted us with multiple policy changes over a few months and helped work through all the kinks that arose. We are pleased to be working with State Farm, and specifically this office. The rates and coverages are a huge bonus too!"
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kristie plunkett

February 1, 2024

5  out of  5 rating by kristie plunkett
"Great customer service at your office, thank you!"
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Lance Van Hoosl

January 29, 2024

5  out of  5 rating by Lance Van Hoosl
"Extremely good service over the phone. Shout out to Mr. Lawson, an agent who was not only knowledgeable but kind and easy to talk to."
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Madison Sweezy

January 25, 2024

5  out of  5 rating by Madison Sweezy
"Isaiah was great. He made it very easy and explained everything simply in order to get the coverage I needed. Great experience!"
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Lisa Tedder

January 20, 2024

5  out of  5 rating by Lisa Tedder
"State Farm takes care of both my personal and my business insurance. The entire office is helpful, kind and collaborative. Shout to Isaiah, specifically, for all his help! He has gone above and beyond for me and made every visit pleasant."
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Tana Vogt

January 5, 2024

5  out of  5 rating by Tana Vogt
"I was able to speak with a real person in my local office, had all my questions answered and was walked through the entire policy and what each aspect of the coverage was and why it mattered. I spoke with Isaiah personally and he was well informed, not at all pushy or trying to sell me on anything, and was able to get me the best quote and coverage I’ve had yet. Overall the process was easy and fast and well informed, couldn’t be happier and am happy I made the switch."
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Chris Carosella

December 13, 2023

5  out of  5 rating by Chris Carosella
"Very happy to be part of this agency! Great service and appreciate the approach Severn and Isaiah took to customize the policy to my needs Thank you!"
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Matthew Hamilton

December 12, 2023

5  out of  5 rating by Matthew Hamilton
"Isaiah was extremely helpful explaining the different coverages and prices and how it would affect a certain situation. He was honestly interested in what was the best for me not just the most expensive. Super simple, quick, and easy."
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Eleanor Carlson

December 8, 2023

5  out of  5 rating by Eleanor Carlson
"I was very pleased with Isaiah, who answered my call without making me wait long or putting me on hold. He saw to my concerns and was very courteous."
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Jack wells

December 5, 2023

5  out of  5 rating by Jack wells
"Great conversation and interesting details, thank you"
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Wendy Reininger

October 17, 2023

5  out of  5 rating by Wendy Reininger
"We have been with this State Farm office for 35 years, and even though we moved across the State, we have continued to stay with them. Severn has been easy to contact, helpful, always good about explaining our options, seeks to find ways to lower our cost, and is just generally an excellent agent. We did our review over the internet, and it was just as good as being there in person. Great service!!"
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Joseph Edwards

August 31, 2023

5  out of  5 rating by Joseph Edwards
"Excellent customer service, I've always had great experiences working with Severn's team."
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Sam Seagren

July 24, 2023

5  out of  5 rating by Sam Seagren
"Everyone here is fantastic. Kind, helpful, responsive."
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Heather Norlander

July 10, 2023

5  out of  5 rating by Heather Norlander
"Isaiah was very responsive and thoroughly answered all of my questions! A very pleasant experience!"
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Tanya Einhorn

June 14, 2023

5  out of  5 rating by Tanya Einhorn
"I recently switched to State Farm after speaking with Isaiah Lawson. He listened to my sad story about my previous insurance company with patience and empathy and then proceeded to tell me how State Farm is different. He was careful to be accurate and didn't promise things he couldn't, and when I had questions he couldn't answer off the top of his head he researched to find the answers and followed up with me. I feel better knowing I can call and talk to a real, local person instead of chatting with an AI bot on an app. Their pricing was very competitive, and it's amazing that State Farm doesn't discriminate against any dog breeds when it comes to renter's insurance. Things are off to a good start!"
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Leilani Waipa

June 12, 2023

5  out of  5 rating by Leilani Waipa
"Isaiah at State Farm in Philomath, is an excellent insurance agent. He explained to us the different options for coverage and what his recommendations would be. That helped us a great deal. He’s very knowledgeable and personable and brings a great energy. I would recommend him any day."
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Stevan Mussatti

June 9, 2023

5  out of  5 rating by Stevan Mussatti
"Quick turn around and happily accepted my no appointment impromptu drop in. Isaiah did a great job explaining all my options and coverages- I am glad I switched. Thanks,"
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Jennifer Martin

June 9, 2023

5  out of  5 rating by Jennifer Martin
"Isaiah waa very helpful when I called to make needed changes on my insurance and even found an error from october saving me $ so i can hopefully survive and keep as much car insurance as I can."
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Myra Paloblanco

May 27, 2023

5  out of  5 rating by Myra Paloblanco
"Isaiah was so knowledgeable and helpful! He helped me figure which policy was best for me and my life. Will definitely be recommending to my friends and family!!"